Privacy Notice

1. Who we are

Fulchester Consultants Ltd (company number 15387531) is the controller of personal information covered by this notice where we decide how and why that information is used. Our registered office is Yarlington Mill, Chadshunt, Warwick, Warwickshire, England, CV35 0EQ. Privacy enquiries can be sent to hello@fulchesterconsultants.com.

2. Information we collect

Depending on your relationship with us, we may process:

• name, contact details and location;
• CV, application, career history, qualifications, skills and professional profile information;
• role, seniority, industry, compensation, location, working-model and career preferences;
• interview, assessment, recruiter notes and communications;
• information about opportunities shown to you, your interest in them, introductions, interviews and placements;
• employer, hiring contact and vacancy information;
• records needed to manage commercial terms, complaints, compliance and legal obligations; and
• limited technical information generated by the website or hosting environment for security and delivery.

3. Where information comes from

We may receive information directly from you; from applications you make through LinkedIn or another application channel used for a Fulchester role; from employers and hiring contacts; from professional or public sources such as public professional profiles and employer career pages; and from service providers that support recruitment, communications, hosting or administration.

4. How we use information

• to assess you for the role you applied for and communicate about that process;
• to consider broader fit and, where relevant, make you aware of other opportunities;
• to understand your preferences and provide candidate work-finding services you choose to use;
• to establish candidate interest, employer authority and role information before an introduction where required;
• to make and record introductions, interviews, placements and related recruitment activity;
• to respond to employer enquiries and deliver recruitment services;
• to comply with employment-agency, tax, accounting, data-protection and other legal obligations;
• to prevent misuse, maintain security, resolve disputes and defend legal claims; and
• to operate and improve our services.

5. Lawful bases

We use different lawful bases for different activities. These can include taking steps at your request or performing a contract for candidate or employer services; our legitimate interests in providing and improving recruitment services, matching candidates and roles, managing relationships and protecting our business; compliance with legal obligations; and consent where the law specifically requires consent. We consider whether our interests are overridden by your rights before relying on legitimate interests.

Your permission for Fulchester to identify you to a particular employer is an operational authorisation for that introduction. It is not necessarily the same as the UK GDPR lawful basis used for every processing activity.

6. Special category and criminal offence information

We do not seek sensitive information unless it is relevant and appropriate. If special category information is needed—for example to support a reasonable-adjustment request—or criminal-offence information is required for a role, we process it only where a valid additional legal condition applies and we limit access to what is necessary.

7. Matching, profiling and automated tools

Fulchester may use technology to organise candidate and role information, compare stated preferences and requirements, rank possible fit or help recruiters identify opportunities for review. We use this to support the recruitment process, not to remove candidate choice. If Fulchester uses a solely automated decision that has a legal or similarly significant effect on you, we will provide the transparency and safeguards required by applicable law, including information on how to challenge the decision and request human review where those rights apply.

8. Sharing information

We may share information with employers or hirers as part of an appropriate recruitment process; with service providers supporting systems, hosting, communications, document handling or professional advice; with regulators, courts or public authorities where required; and with other parties where necessary to establish, exercise or defend legal rights. We do not sell candidate personal information to third parties for their own marketing.

9. International transfers

Some service providers or employers may process information outside the United Kingdom. Where UK data-protection law requires a transfer safeguard, we use an appropriate mechanism such as UK adequacy regulations, the UK International Data Transfer Agreement or an approved UK Addendum, together with supplementary measures where appropriate.

10. Retention

Recruitment records that must be retained under employment-agency rules are kept for at least the statutory period. In general, records of applications and work-finding activity are retained for at least 12 months after we last provide the relevant service. We may keep information longer where a recruitment relationship remains active, where financial or contractual records must be retained, or where it is reasonably required for a complaint, dispute or legal claim. When there is no continuing lawful reason to keep information, we delete or anonymise it.

11. Your rights

Depending on the circumstances, you may have rights to access your personal information; correct inaccurate data; request deletion; restrict or object to processing; receive certain information in portable form; withdraw consent where processing relies on consent; and challenge certain automated decisions. Legal exceptions can apply.

To exercise a right, email hello@fulchesterconsultants.com. We may need to verify your identity before responding.

12. Recruitment communications and marketing

Communications needed for an application or work-finding service are not the same as general marketing. You can tell us at any time that you do not want to hear about additional opportunities. We may still contact you where needed to manage an active process or meet a legal obligation. Where direct-marketing rules apply, we identify ourselves and provide an appropriate way to object or opt out.

13. Cookies and website technology

This website file does not set optional analytics or advertising cookies. Hosting or security infrastructure may use technologies that are strictly necessary to deliver or protect the service. See the Cookie Notice for more information.

14. Complaints

Please contact us first so we can investigate. You also have the right to complain to the UK Information Commissioner's Office. Information about complaints is available at ico.org.uk.

Candidate Service Terms

1. Who these terms are between

These terms are between you and Fulchester Consultants Ltd, company number 15387531, when you choose to use our broader candidate matching or work-finding service. They are separate from the terms of LinkedIn or any employer website you use to make an initial application.

2. What the service does

Fulchester may consider you for relevant recruitment opportunities, discuss your requirements, identify other roles that appear relevant and, where appropriate, make introductions to employers. We do not guarantee that another suitable opportunity will be identified or that any process will result in an interview, offer or employment.

3. Your choice

You can decline any suggested opportunity and can ask us to stop broader opportunity matching or communications at any time. Stopping the service does not require us to delete records that we must retain by law.

4. No candidate work-finding fee

Fulchester does not charge you for finding or trying to find you employment. If Fulchester ever offers a separate paid service, it will be optional, separately agreed and will not be a condition of receiving our recruitment or work-finding service.

5. Your information

You agree to provide information that is accurate to the best of your knowledge and to tell us if a material fact relevant to a role changes. This can include experience, qualifications, authorisations, location, availability, compensation expectations and other stated preferences.

6. Types of opportunity

Fulchester recruitment opportunity

A position where Fulchester already has the appropriate relationship with the employer to recruit or introduce candidates.

External opportunity

A publicly advertised position that Fulchester identifies because it appears relevant to your requirements. Unless we tell you otherwise, an external opportunity is not presented as a Fulchester vacancy and does not mean Fulchester currently represents that employer.

7. Exploring an external opportunity

You decide whether you want us to explore a specific external opportunity. Expressing interest allows us to investigate whether the employer will consider an independent recruiter introduction; it does not automatically authorise disclosure of your identity or CV.

8. Employer relationship and introduction

Before treating an externally identified position as one for which Fulchester can formally recruit, we will establish the appropriate employer relationship and obtain role information as required. Before identifying you to the employer, we reconfirm that you want to proceed and obtain the required candidate authorisation.

9. Suitability and checks

We may verify information where it is relevant to an opportunity. A process can be paused or stopped where legally required information cannot be verified, where an employer requirement cannot be met, or where professional, qualification, authorisation, reference, right-to-work or other lawful checks apply.

10. Technology-assisted matching

Fulchester may use technology to help organise information and identify possible fit. Recommendations do not guarantee suitability or appointment. Safeguards for significant automated decisions are described in our Privacy Notice.

11. Data protection

We handle personal information in accordance with our Privacy Notice. Candidate authorisation to make a particular introduction can be recorded separately from the lawful basis used for other processing.

12. Ending the service

You can ask us to stop broader work-finding activity at any time by contacting us. We can also stop providing the service where continuing would be unlawful, unsafe, misleading or impracticable, or where information needed to provide the service is materially inaccurate.

13. Complaints

Our Complaints Procedure explains how to raise a concern. Nothing in these terms limits statutory rights or your ability to contact an appropriate regulator.

14. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction, which means mandatory rights you have under the law of another applicable jurisdiction are not excluded.

Website Terms of Use

1. About this website

This website is operated by Fulchester Consultants Ltd, company number 15387531. It provides information about Fulchester, our recruitment approach and ways to contact us. Live public opportunities are published through LinkedIn and are not hosted on this website.

2. No guarantee of employment

Nothing on this website guarantees that a suitable opportunity will be identified, that an employer will accept an introduction, or that any recruitment process will result in interview, offer or employment.

3. External links

Links to LinkedIn, regulators and other external services are provided for convenience. Those services are operated by third parties under their own terms and privacy practices. Fulchester is not responsible for the availability or content of third-party sites.

4. Website information

We take reasonable care over information published on this website, but general content is provided for information and does not replace the specific facts, terms or requirements of a particular recruitment process. Career content is general guidance, not legal, financial or immigration advice.

5. Intellectual property

Unless stated otherwise, the website design, original copy, branding and materials are owned by or licensed to Fulchester Consultants Ltd. You may view and print reasonable extracts for personal use. You may not reproduce, republish, sell or commercially exploit substantial parts of the site without permission.

6. Acceptable use

You must not misuse the website, interfere with security, attempt unauthorised access, introduce malicious code, overload the service, or use the site in a way that is unlawful or infringes the rights of others.

7. Availability and changes

We can change, suspend or withdraw website content or functionality. We do not guarantee uninterrupted availability.

8. Liability

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or fraudulent misrepresentation or for death or personal injury caused by negligence where applicable. Subject to that, Fulchester is not responsible for losses caused solely by reliance on general website content or by the operation of third-party websites outside our control.

9. Governing law

These website terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction.

10. Contact

Questions about these terms can be sent to hello@fulchesterconsultants.com.

Cookie Notice

1. Current use

This website does not currently use non-essential analytics, advertising or behavioural-tracking cookies. We do not use this site to track you across unrelated websites.

2. Strictly necessary technologies

Our hosting, network or security providers may use cookies or similar storage where it is strictly necessary to deliver the website, protect it from abuse, maintain security or remember a choice you specifically request.

3. External services

If you follow a link to LinkedIn or another third-party service, that service may use cookies and similar technologies under its own privacy and cookie policies. Fulchester does not control third-party cookies after you leave our website.

4. Changes

If we introduce optional analytics, advertising or other non-essential storage technologies, we will update this notice and, where required, ask for your choice before those technologies are used.

5. Questions

Questions about website privacy or cookies can be sent to hello@fulchesterconsultants.com.

Equal Opportunities & Fair Recruitment

Fulchester makes recruitment recommendations and decisions using legitimate criteria connected with the work and the candidate's stated requirements. We do not unlawfully discriminate because of a protected characteristic.

Role-relevant criteria

Depending on the role, matching may consider experience, capability, qualifications, authorisations, seniority, role scope, location, working requirements, compensation alignment and other lawful criteria that are relevant to the work or the candidate's own preferences.

Reasonable adjustments

If you need a reasonable adjustment to take part in a Fulchester recruitment process, tell your Fulchester contact. We will consider the request and, where an employer needs to be involved, discuss with you what information needs to be shared.

Technology and fairness

Where technology assists matching or assessment, Fulchester uses it to support rather than replace appropriate recruitment judgement. We expect relevant systems and processes to be monitored for unfair outcomes and apply human review and recourse where the law requires it.

Raising a concern

If you believe a Fulchester process has treated you unfairly, use our Complaints Procedure or contact us at hello@fulchesterconsultants.com.

Complaints Procedure

1. Tell us what happened

Email hello@fulchesterconsultants.com with the subject “Complaint”. Include the relevant role or recruitment process, dates, the people involved and the outcome you are seeking. Please do not send more personal information than is necessary to explain the issue.

2. Acknowledgement

We aim to acknowledge a complaint within two working days and tell you who is handling it.

3. Investigation

We will review the relevant recruitment records and communications, speak to appropriate people and assess the matter against our obligations and policies. We aim to provide a substantive response within 10 working days. If the issue is more complex, we will explain why more time is needed and keep you updated.

4. Outcome

Our response will explain the outcome and, where appropriate, any corrective action or next step.

5. Data-protection complaints

If your concern is about personal information, you can also complain to the Information Commissioner's Office. See ico.org.uk.

6. Employment-agency conduct

The Fair Work Agency is the state regulator for employment agencies and employment businesses in England, Scotland and Wales. Information on contacting the Fair Work Agency is available at GOV.UK.